Learning Resources — Organizational Change

Low Threshold Substance Use Support for LGBTQIA+ Communities

In collaboration with the National Health Care for the Homeless Council, this webinar will discuss innovative low-barrier, patient-centered models of SUD treatment that can be integrated into health centers, and can effectively engage LGBTQIA+ communities and people experiencing homelessness. Approaches will include same-day and home induction of medications for opioid use disorder, long-acting injectables, and harm reduction principles.

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Addressing the Impact of Climate Change on LGBTQIA+ Patients at Health Centers

Presented by Leo Goldsmith and Dr. Bhar Chekuri, this webinar will familiarize health centers on the impact of climate change on LGBTQIA+ communities, and will introduce strategies for ensuring an equitable and culturally affirming response to climate change and its health impacts.

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Optimizing Physical Safety and Cyber Security for Health Centers Offering Gender-Affirming Care

Presented by Dr. Alex Keuroghlian, Dr. Chris Roby, and Bonnie Michelman, this webinar will focus on the current risks to those providing gender-affirming care and provide strategies for safeguarding facilities and employees from threats, violence, and unsafe behavior.

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Telehealth for LGBTQIA+ Patients

In this webinar, Emily Phillips will discuss best practices in telehealth for LGBTQIA+ patients including information on expansion, implementation and quality improvement.

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LGBTQIA+ Care Organizational Change Videos

Our new 3-5 minute video series discusses best practices for organizational change at health centers to provide LGBTQIA+ affirming care. Topics include Health Needs Assessment, Engagement and Collaboration with Community Partners, Sexual Orientation and Gender Identity (SOGI) Data Collection, Information Technology Considerations, Investment and Engagement from Key Stakeholders, and Recruitment and Retention of LGBTQIA+ workers.

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Engaging Health Centers in the Human Rights Campaign’s Healthcare Equality Index to Advance LGBTQIA+ Equity

Health centers strive to create an environment where all patients, visitors, and employees feel safe, affirmed, and respected. How do you know if your health center is truly meeting those needs? One way is to participate in the upcoming Healthcare Equality Index (HEI) survey from the Human Rights Campaign (HRC). This biennial survey evaluates and scores healthcare facilities on detailed criteria under four central pillars:

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Affirming Telehealth Practices for LGBTQIA+ Communities

Join us for this one-hour session to explore promising telehealth practices to serve LGBTQIA+ communities and mitigate stigma and barriers to healthcare. This session will give a comprehensive overview of tools, resources, and best practices to help you build or expand your telehealth programming to improve the health and wellbeing of LGBTQIA+ patients. This session will be led by Emily Phillips, Telehealth Project Manager.

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Training Skills Overview (AESGM 2023)

In this presentation from the March 2023 Advancing Excellence in Sexual and Gender Minority Health Education conference, Dr. Camila Mateo discusses skills for training colleagues and other adult learners in SGM health equity, with a focus on the how.

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SGM Health Education Champions Panel (AESGM 2023)

In this panel from the March 2023 Advancing Excellence in Sexual and Gender Minority Health Education conference, Dr. Lakesha Williams moderates a panel of Health Education Champions.

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Creating an Inclusive and Welcoming Environment (AESGM 2023)

In this presentation from the March 2023 Advancing Excellence in Sexual and Gender Minority Health Education conference, Dr. Alex Keuroghlian discusses key components of a welcoming and inclusive health care environment for LGBTQIA+ people, and effective teaching techniques for training your colleagues on how to build such environments.

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